Legal
Privacy policy
Even Out: Balanced Chores (“Even Out”, “the app”) helps a household share recurring chores fairly. To do that it needs to know who lives with you, which chores exist and who did what. This page explains exactly what we collect, why, who else processes it, and how you stay in control.
In short
- We collect only what the app needs to plan and balance chores, plus crash reports and basic usage statistics.
- Your household’s data is visible to the members of your household. We don’t sell it, we don’t show ads and we don’t track you across apps or websites.
- Our database is hosted in the EU (Ireland).
- You can delete your account in the app at any time: Settings → Account → Delete account.
1. Who is responsible
The data controller for the app and this website is BetuWorks, based in the Netherlands. For anything about your data, email info@betuworks.com.
2. What we collect and why
Your account
- Email address: to sign you in with a one-time code and to identify your account.
- Sign in with Apple or Google: if you use one of these, we receive the email address (with Apple this can be a private relay address) and, if you share it, your name. We never receive your Apple or Google password.
- Account ID: a random identifier that links your account to your household.
Your household
- The household name, and for each member a display name, colour and weekly time budget.
- Members without an account (“placeholder” members) are just a name typed in by someone in the household.
- Tasks: name, category, estimated time, how often they repeat (including seasonal periods) and how they are assigned.
- The weekly plan: who is assigned what and when it is due, with a short note on why.
- What happened: tasks completed (by whom, when, and the time it actually took), skipped or swapped, and any note you add.
- Availability periods you enter (for example, away or reduced time), used to plan around them.
- When you skip a task you can mark the reason as being ill. This is optional, is used only so the task isn’t handed back to you automatically, and is visible to your household.
We use this data to generate each week’s plan and to show everyone a fair, rolling four-week balance. That is the whole purpose of the app.
Notifications
If you turn notifications on, we store a push token for your device so we can send the weekly “your week is ready” message, reminders for overdue tasks and a short recap of the week. The token is removed when you turn notifications off, sign out or delete your account.
Crash reports and usage statistics
- Crash reports (Firebase Crashlytics): when the app crashes, a report with the technical error, device model, operating-system version and app version is sent so we can fix the problem.
- Usage statistics (Firebase Analytics): anonymous events such as “task completed” or “plan generated”, together with device type, app version and approximate country. They tell us which features are used. These statistics are not linked to your account, your name or your email address.
3. Who can see your data
Your household. Everyone in your household can see the household’s members, tasks, plans, completions, notes and balance. That transparency is how the app keeps things fair, so only invite people you live with.
Service providers. We use a small number of providers who process data on our behalf, under data-processing agreements:
- Supabase: database, sign-in and sign-in emails. Hosted in the EU (Ireland).
- Google Firebase: crash reports, usage statistics and delivery of push notifications.
- Apple: Sign in with Apple and push-notification delivery on iPhone and iPad.
- Google: Sign in with Google, if you choose it.
- Cloudflare: hosting of this website.
Google, Apple and Cloudflare may process data outside the European Economic Area, including in the United States. Those transfers rely on the EU–US Data Privacy Framework or the European Commission’s standard contractual clauses.
We never sell your data, use it for advertising or share it with data brokers. We only disclose it if the law requires us to.
4. Legal basis
- Performance of a contract (GDPR art. 6(1)(b)): your account, household data, plans and notifications. Without them the app can’t work.
- Legitimate interest (art. 6(1)(f)): crash reports and anonymous usage statistics, to keep the app stable and improve it. You can object at any time by emailing us.
- Explicit consent (art. 9(2)(a)): the optional “ill” reason when you skip a task. Don’t select it if you prefer not to share that.
5. How long we keep it
- Account and household data: for as long as your account and household exist.
- When you delete your account, your sign-in account, email address and push tokens are deleted. If you were the last member with an account, the whole household and all its data are deleted too. Otherwise your member entry is unlinked from you and kept as an inactive member, so the household’s history and balance stay correct. It keeps the display name you used. You can change that name before deleting your account.
- Crash reports: up to 90 days.
- Usage statistics: according to the retention setting in Firebase, at most 14 months.
- Sign-in logs kept by Supabase for security (including IP address): a short period, as set by Supabase.
6. Your rights
Under the GDPR you have the right to access your data, correct it, delete it, restrict or object to its processing, and receive it in a portable format. Most of your data can be viewed and edited directly in the app. For anything else, email info@betuworks.com; we reply within one month.
You can also lodge a complaint with the Dutch data protection authority, the Autoriteit Persoonsgegevens, or with the authority in the EU country where you live.
7. Children
Accounts are meant for people aged 16 or older. Younger household members can be included as a placeholder member: just a name, added by an adult in the household, with no account, email address or device data.
8. On your device
The app keeps your sign-in session and your display settings (light or dark mode, accent colour and text size) on your device. It doesn’t use advertising identifiers and doesn’t access your contacts, photos, location or calendar. If you export your plan to a calendar, the file is created on your device and only goes where you choose to share it.
9. This website
This website doesn’t use cookies, analytics or tracking. Its fonts are served by the website itself, so loading a page doesn’t contact Google or other third parties. If you switch between light and dark mode, that choice is saved in your browser and never sent anywhere. The website is hosted by Cloudflare, which processes your IP address to deliver the pages and protect them against abuse.
10. Security
Data is encrypted in transit (HTTPS) and at rest by our hosting provider. Access is limited by database rules, so each household can read only its own data.
11. Changes
If we change how we handle your data, we update this page and the date at the top. For significant changes we’ll also let you know in the app.